Apartment Guide
To ensure a comfortable stay, we have prepared this guide to your apartment.
Comfort and Equipment:
Each apartment offers fully equipped kitchens, spacious living areas, comfortable king-size bedrooms, and large terraces or patios. All apartments are equipped with Fiber Optic Internet Connection 200mbps, Air Conditioning, Ceiling fan, Work Table, Charging Station USB, Safe Box, SMART TV, Free Netflix Access, Free Parking Spot.
Appliances:
Electric Oven, Fridge, American Coffee Maker, Blender, Electric Juicer, Microwave, Toaster, Hairdryer, Iron, Iron Board.
Upon arrival, you will find:
Coffee, coffe filter, sugar, herbal infusions, bottled water, ice cubes, tropical fruit, milk, fruit juice, olive oil, salt. Essential bathroom and kitchen accessories are also provided like towels, beach towels, shampoo & conditioner, liquid soap, soap bar, food bactericide in drops, laundry soap bar.
General Features:
Beachfront Ground Level: Direct access to the beach, gardens, and pool.
Layout: 2 King size Bedrooms, 2.5 Bathrooms, Kitchen, Dining Room, Living Room, 2 Patios, Balcony, Laundry Room.
Sleeps: 6, Adult: 4 - Kids: 2
Measures: 171.00 m2 / 1840.00 ft2
Beachfront Middle Floor: Elevated views and added privacy.
Layout: 2 King size Bedrooms, 2.5 Bathrooms, Kitchen, Dining Room, Living Room, 2 Terraces, Balcony, Laundry Room.
Sleeps: 6, Adult: 4 - Kids: 2
Measures: 157.00 m2 - 1690.00 ft2
Beachfront Penthouse: Premium apartments featuring expansive views.
Layout: 1 King size Bedroom, 1 Sofa Bed, 2 Bathrooms, Kitchen, Dining Room, Living Room, large terrace with panoramic view, private plunge pool (unheated, no whirlpool).
Sleeps: 3, Adult: 2 - Kids: 1
Measures: 152.00 m2 / 1637.00 ft2
Water Usage:
Tap water is safe for personal hygiene and dishwashing but is not drinkable. A complimentary 20-liter water jug is provided and replaced free of charge upon request. Please use water responsibly and help us conserve this precious resource.
Hot Water:
Continuous hot water is available in the apartment via efficient heating systems. Occasionally, the hot water might take a few moments to reach your faucet or shower, please just wait a little.
Power Plugs and Sockets:
In Mexico, power plugs and sockets are type A and B, with a standard voltage of 127V and frequency of 60Hz. Guests from the USA typically won't need adapters. Devices labeled 'INPUT: 100-240V, 50/60Hz' can be safely used without concern.
Wi-Fi:
Each apartment features a personalized Wi-Fi network. See the Wifi Section for more details.
Kitchen Use:
The kitchen is fully equipped with electric stove and necessary appliances. To operate the electric stove, press the buttons before adjusting the heat settings.
Energy Conservation:
Please turn off the air conditioning, lights, and fans when leaving the apartment or if windows are open to help conserve energy. If the apartment is left unattended with the AC on, our staff is authorized to turn it off remotely to conserve energy and ensure safety.
Waste Management:
Trash is collected daily during the housekeeping service. Outside service hours, you can place your garbage in the designated bins near the parking lot on the left. Currently, the Municipality of Tulum does not support waste sorting, so all trash can be disposed of together.
Tips:
Always keep mosquito nets closed.
To keep the apartment cool, we recommend keeping windows and doors closed during the hottest hours of the day.
To avoid attracting insects or other unwanted guests, we recommend not leaving food items outside the refrigerator.
In case of power outage our emergency generator will be activated manually within a few minutes. Air conditioners may not function at full capacity while the generator is running.
For further assistance, the Tulsayab team remains available throughout your stay.
See our property rules section for more details!